{"id":30514,"date":"2024-02-16T09:16:36","date_gmt":"2024-02-16T09:16:36","guid":{"rendered":"https:\/\/macalloy.com\/?page_id=30514"},"modified":"2026-09-17T10:24:20","modified_gmt":"2026-09-17T09:24:20","slug":"equipe-de-soutien-a-la-clientele","status":"publish","type":"page","link":"https:\/\/macalloy.com\/fr\/equipe-de-soutien-a-la-clientele\/","title":{"rendered":"\u00c9quipe de soutien \u00e0 la client\u00e8le"},"content":{"rendered":"\n

Chez Macalloy, nous effor\u00e7ons de vous aider \u00e0 remporter vos projets.<\/h4>\n\n\n\n

Chez Macalloy, nous sommes fiers d’avoir mis en place une \u00e9quipe interne de soutien \u00e0 la client\u00e8le. Nous ne sommes pas seulement fiers de la qualit\u00e9 de nos produits, mais aussi de l’assistance que nous apportons \u00e0 nos clients, en leur garantissant la tranquillit\u00e9 d’esprit que tous les devis et toutes les commandes sont trait\u00e9s efficacement.<\/p>\n\n\n\n

Lorsque vous posez une question au stade de l’appel d’offres ou qu’une commande finale est pass\u00e9e aupr\u00e8s de l’\u00e9quipe de vente interne ou du responsable r\u00e9gional des ventes (ASM), elle est enregistr\u00e9e et transf\u00e9r\u00e9e \u00e0 l’\u00e9quipe d’assistance \u00e0 la client\u00e8le. Vous continuerez toutefois \u00e0 \u00eatre en contact avec un responsable commercial r\u00e9gional.
L’attribution d’un point de contact unique \u00e0 ce stade permet \u00e0 une \u00e9quipe d\u00e9di\u00e9e de suivre votre projet \u00e0 des moments opportuns afin de s’assurer que votre devis est exact et que la progression du produit est suivie de pr\u00e8s, ce qui vous permet d’informer vos clients.<\/p>\n\n\n\n

Nous r\u00e9pondrons \u00e0 toutes vos questions tout au long du projet, car nous sommes conscients de son importance, du fait que votre commande progresse et que vos questions sont trait\u00e9es.
Des conseils techniques sont disponibles et seront transmis \u00e0 nos ing\u00e9nieurs internes si n\u00e9cessaire.<\/p>\n\n\n\n

Meet the Team<\/h2>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Karen Tindall est une collaboratrice tr\u00e8s exp\u00e9riment\u00e9e qui, gr\u00e2ce \u00e0 son expertise, \u00e0 son \u00e9coute et \u00e0 sa disponibilit\u00e9, r\u00e9pondra \u00e0 toutes vos questions et vous offrira un service fiable et rapide.<\/p>\n\n\n\n

Comment nous contacter ? Nous nous effor\u00e7ons de r\u00e9pondre le m\u00eame jour ouvrable<\/p>\n\n\n\n

Par courrier \u00e9lectronique clientsupportteam@macalloy.com<\/a>
Tel: 01909 519202<\/p>\n\n\n\n

Notre \u00e9quipe d’assistance au service client\u00e8le est disponible :
du lundi au jeudi de 8h30 \u00e0 17h
Vendredi – 8h30 – 15h<\/p>\n","protected":false},"excerpt":{"rendered":"

Chez Macalloy, nous effor\u00e7ons de vous aider \u00e0 remporter vos projets. Chez Macalloy, nous sommes fiers d’avoir mis en place une \u00e9quipe interne de soutien \u00e0 la client\u00e8le. Nous ne sommes pas seulement fiers de la qualit\u00e9 de nos produits, mais aussi de l’assistance que nous apportons \u00e0 nos clients, en leur garantissant la tranquillit\u00e9 […]<\/p>\n","protected":false},"author":4157,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["hentry","page"],"yoast_head":"\n\u00c9quipe de soutien \u00e0 la client\u00e8le |<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/macalloy.com\/fr\/equipe-de-soutien-a-la-clientele\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00c9quipe de soutien \u00e0 la client\u00e8le |\" \/>\n<meta property=\"og:description\" content=\"Chez Macalloy, nous effor\u00e7ons de vous aider \u00e0 remporter vos projets. 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